Privacy Policy

Kupal Wines Privacy Policy

Effective date: Nov 21, 2023

Welcome to Kupal Wines. This Privacy Policy describes how Kupal Wines ("we", "our" or "Kupal Wines") collects, uses and shares personal information from users ("you" or "your") of our website. https://www.kupalwines.cl/ ("Website"). By using our Website, you accept the practices described in this Privacy Policy.

1. Information Collected:

1.1. Information provided by user:

  • Full name.
  • Email address.
  • Phone number.
  • Billing and shipping information.

1.2. Information collected automatically:

  • IP adress.
  • Browser type.
  • OS.
  • Pages visited.
  • Date and time of access.

2. Use of Information:

2.1. Order processing: We collect information to process and fulfill your orders, including product delivery and billing management.

2.2. Communications: We may use your information to send you updates about your order, product information and promotions.

23. Website Improvement: We analyze the information collected to improve the functionality and user experience on our Website.

3. Share Information:

3.1. Service providers: We share information with third party service providers who assist us in operating the Website, such as payment processors and shipping services.

3.2. Legal compliance: We disclose information when required by law or in response to valid government requests.

4. Cookies:

4.1. Session cookies: We use session cookies to improve navigation and personalize your experience on our Website.

4.2. Tracking Cookies: We may use tracking cookies to analyze trends and measure the effectiveness of our advertising campaigns.

5. Security:

We implement security measures to protect your personal information, but we cannot guarantee the absolute security of data transmitted over the Internet.

6. Your Rights:

You have the right to access, correct, update or delete your personal information. You can exercise these rights by sending us an email to [email address].

7. Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Modifications will come into effect immediately upon publication on the Website.

By using our Website following any changes to this Privacy Policy, you accept such changes.

8. Contact:

If you have questions about this Privacy Policy, you can contact us at info@kupalwines.cl.

Effective date: Nov 21, 2023

This Privacy Policy is a general statement and does not cover all scenarios. We reserve the right to adjust and change the terms of this policy as necessary.